As part of your Payroll with Perks software support contract, your organisation has access to the Payrite Helpdesk.
Our support team provides a rapid response service to client enquiries via a dedicated Helpdesk.
Payrite Helpdesk support is operated by professional individuals that are knowledgeable of the workings of the Payrite software. The Helpdesk teams are also competent to discuss IT issues and some have the CIPP qualifications. You will find Payroll with Perks Helpdesk Consultants courteous and patient and able to guide you through any issues you may have with our software and assist in the resolution of any queries or problems in the shortest possible time.
The support system used to log all calls is powered by Payroll with Perks Adapt. Every call is entered into an escalation procedure, enabling it to be tracked from the moment it is received until the issue is resolved.
Monday to Friday, 08.30 – 17.00 (excluding Bank Holidays)